Contact & Operator Information

Last updated: 2026-06-17

This page identifies the legal person operating HappyFace (the "Service") at happyface.io and via our iOS and Android apps, and tells you how to reach us. HappyFace is operated by Happyface Platform Inc., a Canadian corporation.

Operator

Legal name: Happyface Platform Inc.
Governing legislation: Canada Business Corporations Act (federal)
Corporation number: 1603445-4 (Corporations Canada)
Business number (BN): 737605352RC0001
Date of incorporation: 2024-05-13
Registered office / mailing address: 3 Walkington Way, King City, ON L7B 1C9, Canada
Directors: Email: support@happyface.io
Telephone: Not currently published — please contact via email.

How to reach us

For all general inquiries, account issues, bug reports, press, partnership, or other contact, email support@happyface.io. We aim to acknowledge support requests within two business days.

Specialised inboxes:

Email-based support only at support@happyface.io. We do not currently operate a telephone support line; email us first and we will arrange a call if needed.

EU-specific disclosures

The following fields are conditionally required for operators established in the EU. Happyface Platform Inc. is a Canadian federally-incorporated entity not currently registered in any EU member state, so these fields are not applicable. They will be completed if and when an EU establishment is opened.

VAT identification number (UStID, USt-IdNr.): Not applicable — Happyface Platform Inc. is a Canadian-incorporated entity and is not VAT-registered in any EU member state.
Commercial register entry: Not applicable for EU registers. Happyface Platform Inc. is incorporated in Canada under the federal Canada Business Corporations Act (Corporations Canada #1603445-4).
Responsible person under § 18 (2) MStV: Not applicable — Happyface Platform Inc. is not established in Germany.
Supervisory authority (if regulated): Not applicable — Happyface Platform Inc. is not subject to any EU licensing or supervisory regime.

Online dispute resolution (EU)

Under Regulation (EU) 524/2013 (ODR Regulation), the European Commission provides an online dispute-resolution platform at ec.europa.eu/consumers/odr. We are not obliged to and do not currently participate in alternative-dispute-resolution proceedings before a consumer-arbitration board (Verbraucherschlichtungsstelle).

App stores

The HappyFace iOS app is distributed via the Apple App Store; the Android app is distributed via Google Play. Support requests sent through either store are routed to support@happyface.io.

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